Frequently Asked Questions
Frequently Asked Questions
Q : Where are goods dispatched from :
A : Christchurch, New Zealand
Q : Shipping Options (Carrier)
A : Within New Zealand we arranging shipping via Courier Post.
A : Outside of New Zealand orders are dispatched via FedEx.
Q: Return Policy
A : If you order something by mistake, we will provide a 70% refund on returned goods, provided it is returned to us in new condition (unopened).
A : If your goods have suffered some sort of manufacturing defect(s), then we will either refund the price of those goods 100% or replace the goods with non-defective goods.
Q : Do we offer consultation services for projects
A : Yes
Q : Do we offer custom development, fabrication of electronics
A : Yes
Q : Do we offer custom length cables with ferrule crimped ends?
A : Yes
Q : Do we offer short run or single unit customised cables / accessories
A : Probably. The answer will depend on your requirements; contact us to discuss.